Dvd next copy ver

A Hdd burnt out i have tryed to reinstall Dvdnextcopy ver when i put in the serial No and press activate it locks up cant do anything with it.
I am running Windows Vista 32 bit

Turn off you firewall. Also use version as that is the latest version.

Hi thank you for the reply.
I downloaded ver 2.9.98b
but when i put in my Serial No I get software No you have enterd is incorrect. Please can you help.

Ensure that you downloaded the correct product you bought. What product is it you own?