i have nextcopy pro and having big issuse trying to install upates ! can you help?i have a dell pent 4 dektop running xp home edion wit a dsl connction.i try to clean all my dvdnextcopy liles ok then do a copleate ccleaner ou all files out ok then gi to the site reeboot pc 2 times to besure all clean ok,then do as instructed clse dpwn off firewalls,and antiviruis from verizion and off from care-one a nd select my black box of dvdcopy pro edion and save them to my c: drive and do the same for the skins run softwhare and annd my ser#6624 pluss my key code reebots pc the restore security! i can'seem to to get to copy? i get a explore error and it close the progran off error reporting ! can you help telling me what i mam doing wrong? the support people are telling it should work ? tlease reply if yo can share some of your widdom on me? thank you!