DVD JLMSXJHD 166S Problem

Today when I booted up windows didn’t seem to want to load and I could hear my DVD drive making rude noises. I hit the reset button and the computer booted normally but now I see no activity in the DVD drive and the tray door will not open. The device manager tells me the device is working properly but I cannot access it at all.

This is a new build and has been working fine for about 5 days. I have it as slave on the secondary IDE with a Lite-On CDRW 52x24x52 set as master. I checked the Lite on web site and this drive doesn’t seem to exist.

Any help would be appreciated.

www.jlms.com.tw