I have DVD FAB Platinum version 18.104.22.168. I want to upgrade to the latest version. When I purchased this software about a year ago, I was told I’d have lifetime upgrades for free. Yet I can’t seem to find anywhere where I can get the upgrade for free. The website is for purchase only. When I click on my upgrade link on my computer’s software window, it just takes me to the purchase website only. I don’t have any registration codes – the one that I got when the software was purchased expired 7 days after purchasing it.
I’ve written the company multiple times and nobody responds to me as to how to upgrade to this version. I’ve been using the website’s trial version for the last couple days just to see how it works, but I can’t upgrade from that version either – it only gives me the option of purchasing the software.
Can somebody tell me how to upgrade to this version from my current version for free?