I knew I would get a few harsh responces from my post but ya’ll out did yourselves! Good for you guys. I like people who defend their products. Firstly though, When I ordered DVDfab it never said I had to be a computer Guru to run the software. It never said I might have to use a different burning engine other than the one that came with the software. That alone should give you a hint that it’s burn engine is suspect and therefore, is OVERPRICED. Don’t get me wrong, I have had success with DVDFab, but not to the degree that I have had with other programs.It seems to be stable at times and then other times it only just has burn errors. I have to admit that it has never failed in the read process. I have never posted before because I’m not that skilled in blogging or posting to forums. I have read others problems on the forum to try and get an idea of different things to try. I’m also a retired carpenter who is more analog than digital savvy so please forgive me for that.You also said that I never asked for help. Well my consistant problem is that I keep getting a message in my log that says “FORMAT FAILED, TRYING TO CONTINUE.” Admitably I don’t know how to send you a copy of my LOG, but maybe if the help menu was a little better or if it exsisted at all, ANALOG people like myself would have a better experience with your software. Finally, I’m truely sorry if i hurt anyones feelings and I apologize if anyone took offence. Please excuse my spelling and grammatical errors but as I said before I’m OLD and UGLY and lack the computer expertese of this younger generation. It,s just that I believe when you by a product , it should work as advertised.
Please observe the punctuation rule and your post will be more intelligible.