I am using DVD Fab Gold version 126.96.36.199 (didn't work with previous version either). I cannot get any backup dvd's to play. My player says that the disk is incapatable (I should add that I have 3 players & the all say the same thing). I am using Win XP Pro, burner is a Phillips DVD+-R/RW DVD 8631 CD21. I am in the US region. When I copy, it gives me no errors. I have tried the Packet writing & SAO writing, get the same results with both. I am also using the VSO burning engine. I am using 4.7 GB DVD-R disks ( have tried different brands, Same results) I used DVD Fab Express when it was available & it worked great. I get NO response from tech support. I'm hoping someone can help me with this issue so I didn't waste my money on this software.