DVD Fab Feedback won't let me pass

Hi, sorry I will sound like a complete morron :o and I promise I have tried to search for an answer first.

I have just bought DVD Fab Platinum - had the free trial - worked perfectly, bought, it upgraded to whatever it told me to do - now I have copied my DVD to my HDD (main movie only) and when i try to open it as my source I get this DVD Fab feedback page, and when I don’t fill it out (all sections are optional) & click send it says something like - a program is trying to access e-mail addresses you have stored in outlook, yada yada virus - so i click no and then it wants to save some dvdfab zip file, which i cancel and then it doesn’t open the directory.

If i click cancel it doesn’t open the directory either.

Sorry for the hassle, and thanks for your time in advance, :bow:

Fiona :confused:
p.s. - it also takes a lot longer than it use to.

WillnFinnsMum
Please choose default CGP as “Black Screen” in “Common :smiley: Settings -> DVD to DVD -> Customize”.
If that does not work then you may need to do a "Clean uninstall which is not the normal uninstall you can find the info on how to do this below in my signature
and after you do download the latest version at the link below
http://www.dvdfab.com/download.htm :smiley:
Also you may need to re-enter your Key :cool: