I have just purchased DVDFab Platinum but I cannot get it to work so I’m not a happy bunny.
For starters, the folder F:\My Documents\DVDFab says it has 24 files and 17 folders totalling 2.9GB but when I look at it in Windows Exporer, there are no files at all visible even though I ticked the box saying “show hidden files”. Please, where are the missing files? Where are all these gigabytes stored?
When I try to make a copy of a “private” DVD (that is one created from my camcorder and having no copyright protection), the green line goes along about an inch and then disappears. There is nothing on the screen telling me what is happening. Please, can anyone help?
Is there a telephone helpline available for technical problems with DVD Fab?