Any suggestions to help? Over the past week or so I have been unable to make single layer backups for dual layer DVDs. Fab always asks for dual layer and ejects the tray. The problem APPEARS to have started after I updated Ver 7. I also keep 126.96.36.199 and 188.8.131.52 installed. It now dose not matter which version I open the problem persists. I have done a complete uninstall as per Stormjumper's instruction with no success correcting the problem. I have Images of my C drive and did a re-image of a couple of months ago which corrected the problem until I attempted to use version 7 again. The volume of update downloads and time required to get my system current makes me reluctant to try that again. I use ImageBurn.
The details of my system are as follows:-
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3412 Mhz
BIOS Version/Date American Megatrends Inc. 0603, 21/06/2005
Total Physical Memory 3,072.00 MB
Video Card NVIDIA GeForce 6500
2 X Pioneer DVD-RW DVR-110D
This is my first post, so I hope that I have given sufficient information and done things correctly.