I think that hijack thing was picked up by a moderator, but I really don’t believe any comments were directed at me this time. I think somebody else got on my thread, and that made me understand what the heck you guy’s meant by hijacking a thread, and those comments were meant for that other person but were showing up on my thread. I can sympathize with the other fella though. This is all new to us in regards to getting technical support for a computer program of any kind via a forum. And, I for one didn’t read the fine print when I was forced to hook up with this darned thing, so there on that issue.
Now, last night, when I was dog tired from working on this lousy computer until the wee hours of the morning, another update of DVDFab came through and fixed all my problems. The drive is working fine, and I had even gone so far as to download ImgBurn but hadn’t installed it yet and won’t be unless I need to. I think I’ve got enough programs on this computer gumming up the works, but I use them all and can’t delete them. I have deleted all the ones I don’t use very often already. Some of the ones that are staying are expensive Adobes. I have the newest version of Fab now, and it’s working, and I have unchecked any updates, because God forbid another one to come along, update the program we all worked so darned hard to get going, and mess it all up again. So, I’m back in the running everybody on the DVDFab, and I think I’ll go out now and buy some other nifty little device to attach to my computer, and I’ll probably be creating myself yet another problem, but at least it won’t be with DVDFab this time. Ha, ha!!! I’m thinking along the lines of a second burner or a nifty little computer attached camera, although I got only porn the last time I tried that number, or a new sound card for my nifty new 70/140 watt speakers I’ve just added.
It’s time for the fun and games of computing for me, although I have to say when sticky problems come up with a computer, the whole mess winds up being a beneficial learning process in the end of it when you get to actually learn how to fix the problem. Tech support over at Microsoft isn’t the best sitting over in India either I might add. They have yet to actually figure out a fix for my Vista problems, but I usually wind up having to contact them for something or another, and they usually don’t get it fixed for me, but somewhere in the process, they get my brain going in the right track, and I wind up figuring it out myself. Like leaving for work one day with two burners installed that were working fine when I left and then coming home and finding out neither one of them was working after a Visa update. That was such fun, and I spent two weeks’ worth of evenings on the phone with Microsoft support, and they got one drive going but not the other, but I figured it out in the end.
I know this is off subject for you all, but I just want to let you know for anybody that hasn’t had it happen yet but might have it happen, Vista can update, actually get into your computer’s bios and make changes, and it can make the wrong changes. My two drives stopped working because Vista changed the bios settings on those two drives, and the bios was showing they were connected to the motherboard as one being slaved to the other. That’s not the way I set them up, and when I corrected the bios, both drives were back to working order. I spent two weeks on the phone with Microsoft with them fiddling around with my registry via Easy Assist, which is why I’ve had some other OS problems after that, and it was the bios change all along. Just thought either you, yourselves, as tech support people just might be running into this at some point, and it could connect to some DVDFab problems when people contact you for support. I am saying you may ask them to check to see if their computer has recently updated, and if it’s a Vista rig, then check the bios settings. Of course, you can’t expect newbies to know these things, but some people might be able to understand if you instruct them to double-check these things. I hope you will never run into this, and I can tell you it was a nightmare when I did, but I am all the wiser with the knowledge that if come home and find one of my devices that once worked is not working, I might be able to save two weeks in time with a lousy Microsoft tech support person in India by checking for a Vista automatic update and then looking in my bios for a change there.
Here’s hoping I will never have to contact you guys again regarding DVDFab. Keep your fingers crossed. It was nice dealing with you, and maybe I’ll visit you on the site I saw that looked like it was for chat, or you can send me e-mails. We could keep in touch. I hate to lose people, even met over the computer, that seem more like friends at the end of a sticky situation.
And, if you get contacted by somebody that’s having the same problems I have had, contact me, and I’ll try to remember all this stuff to pass on to someone else.