I have recently bought a Samsung TS-552B DVD Writer. I bought some Imation DVD-RW discs to backup my PC before I did a clean-install of Windows. During the backup process I tried to erase some of the discs using Nero 6 Express that came with the DVD Writer. However, when trying to erase the discs on ‘Full erase’, the process started, but after about 10 seconds it stopped and ejected the DVD. When I reloaded the DVD, Nero disc info. showed the DVD to be empty, but when I tried to access the DVD via My Computer I got an ‘Incorrect Function’ error. I went to Nero.com and downloaded the most recent update at the time (126.96.36.199). I installed this update and it actually fixed the problem completely - I was able to erase the DVD-RWs with no more problems.
After formating the hard drive and re-installing Windows, I installed the same software as before, including Nero and the same update.
A few weeks ago I tried to erase the DVD-RWs, but the same problem happened again. I tried with more than one DVD-RW, but each one I tried gave the same result - 10 seconds and then it stopped. Nero gave me an ‘Erasing Failure’ error.
I have tried using Nero without any update installed, and also with the most recent update (188.8.131.52a) installed, but get the same problem. I have uninstalled and re-installed using Nero’s Clean Tools, but still cannot erase the DVD-RWs. I downloaded the freeware Cyberlink DVD Solution. I tried to erase the discs using this (after completely removing Nero), but again had the same problem - 10 seconds then failure.
I have a friend who has an LG DVD Writer, and plan on trying to erase the discs on his Writer to see whether it is the discs or my Writer.
Has anyone experienced similar problems? I’ve heard that Nero can actually damage the discs so they are unre-writable. Is this true? The DVD-Writer is very new and Imation is a reputable brand, is it not? Any ideas???