im over here from microsoft answers. they suggested i come here sence they have not been able to figure this out.
i can insert a pc game and it does play. i can insert a burned disk with photos and view. i can not play a dvd movie.
which they thought maybe the drive went out but that dont make sence if all other forms of disks play.
the window that pops up when i insert a dvd movie is “insert a disk into drive”
i had gone through a long list of instructins to try and fix this all mostly links to microsoft fix it. the last one we tryed it turned off photosmart and is yellow flagged that drive might not be recognizing changes.
that is far as i got and it still dont work to play dvd’s