DVD Drive won't see discs

I have a Pioneer DVR-110D 16x…use only Verbatim 16x discs, but AnyDVD version 6082 says the drive is disabled…Nero Cd-DVD Speed v404 says no disc inserted. If the disc can’t be seen, why can I still make DVD’s? I can write to something that software claims itsn’t there. Please help…getting frustrated. Thank you in advance.

Have you tried to download the latest version of AnyDVD?

Yes I did and it doesn’t see the dvd drive either.