I’m sure this is posted everywhere, but I tried various searches to no avail (can’t seem to get the right search terms).
So… - have a Compaq Presario laptop, and the DVD player doesn’t recognize, play, etc… any DVDs, though it’s ok with CDs. Can anyone point me in the right direction in terms of threads that have already been posted on this topic?
- no error message comes up - nothing… - just a little spinning of the tray, again and again, as it tries to read the DVD - format is irrelevant
- have tried reinstalling the drivers, and removing the upper and lower limits in the registry - no change
- have cleaned up the hard drive using Defender and avast - don’t know if there still might be a virus or malware that’s causing the problem, so any other suggestions are welcome…