Dvd drive problem



My dvd burner doesn’t recognize dvds like it used to (tried the troubleshooting topic that Dee-ehn recommended still not working), and it’s odd cuz I had my new computer for only a month. My dvd drive can now only read cd-r and play audio. I am thinking of purchasing a dvd cleaner, but I’m thinking if my dvd drive doesn’t recognize dvds, how will it recognize the dvd cleaner?