DVD drive for Acer E360 not working!

HI. I"ve been having trouble with my DVD drive on the Acer E360, and now it has stopped working all together…I guess I am going to have to replace it but I don’t really know where to buy the right Drive to replace it . Can I get any help on this. I’m not very computer savvy. And I don’t want to get the wrong one.
here’s my Belarc profile in case it’s needed…any help appreciated.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Acer Aspire E360 R01-A4
System Serial Number: PTS450J00155005B5BEK00
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Acer FC51GM
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD R01-A4 10/28/2005
Drives Memory Modules c,d
194.78 Gigabytes Usable Hard Drive Capacity
66.82 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRRW GWA-4164B [CD-ROM drive]

Generic 2.0 Reader-CF USB Device [Hard drive] – drive 2
Generic 2.0 Reader-MS USB Device [Hard drive] – drive 5
Generic 2.0 Reader-SD USB Device [Hard drive] – drive 4
Generic 2.0 Reader-SM/xD USB Device [Hard drive] (8 MB) – drive 3
ST3200826AS [Hard drive] (200.05 GB) – drive 0
USB DISK 2.0 USB Device (4.00 GB) – drive 1 2048 Megabytes Installed Memory

Slot ‘A0’ has 512 MB
Slot ‘A1’ has 512 MB
Slot ‘A2’ has 1024 MB
Slot ‘A3’ is Empty
Local Drive Volumes

c: (NTFS on drive 0) 65.84 GB 7.17 GB free
d: (FAT32 on drive 0) 128.94 GB 59.66 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 1/15/2005 9:18:48 PM (admin)
susan 6/25/2009 10:32:09 PM (admin)
local system accounts
ASPNET never
Guest 4/27/2009 8:34:15 PM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP Deskjet 9800 Series on USB001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) NVIDIA GeForce 7600 GT [Display adapter]
Gateway 18.6 [Monitor] (18.6"vis, November 1996)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Realtek AC’97 Audio
Communications Other Devices

1394 Net Adapter
Linksys Wireless-G USB Network Adapter #4
Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:BF:74:D6:47
NVIDIA nForce Networking Controller
primary IP Address: 192.168.0.1 / 24
Physical Address: 12:FB:1A:F4:C0:7B

Networking Dns Servers: 167.206.245.129
167.206.245.130
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID Non-User Input Data Filter (2x)
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (3x)
Built-in Infrared Device
HID Keyboard Device
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
NVIDIA Network Bus Enumerator
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (2x)
pcouffin device for 32 bits systems
Virus Protection [Back to Top]
No details available

I just wanted to try one more time before this message goes off into cyberland…can Anyone help me with this?
Babu

[QUOTE=babu357;2298042]HI. I"ve been having trouble with my DVD drive on the Acer E360, and now it has stopped working all together…I guess I am going to have to replace it but I don’t really know where to buy the right Drive to replace it . Can I get any help on this. I’m not very computer savvy. And I don’t want to get the wrong one.
here’s my Belarc profile in case it’s needed…any help appreciated.

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Acer Aspire E360 R01-A4
System Serial Number: PTS450J00155005B5BEK00
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Acer FC51GM
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD R01-A4 10/28/2005
Drives Memory Modules c,d
194.78 Gigabytes Usable Hard Drive Capacity
66.82 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRRW GWA-4164B [CD-ROM drive]

Generic 2.0 Reader-CF USB Device [Hard drive] – drive 2
Generic 2.0 Reader-MS USB Device [Hard drive] – drive 5
Generic 2.0 Reader-SD USB Device [Hard drive] – drive 4
Generic 2.0 Reader-SM/xD USB Device [Hard drive] (8 MB) – drive 3
ST3200826AS [Hard drive] (200.05 GB) – drive 0
USB DISK 2.0 USB Device (4.00 GB) – drive 1 2048 Megabytes Installed Memory

Slot ‘A0’ has 512 MB
Slot ‘A1’ has 512 MB
Slot ‘A2’ has 1024 MB
Slot ‘A3’ is Empty
Local Drive Volumes

c: (NTFS on drive 0) 65.84 GB 7.17 GB free
d: (FAT32 on drive 0) 128.94 GB 59.66 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 1/15/2005 9:18:48 PM (admin)
susan 6/25/2009 10:32:09 PM (admin)
local system accounts
ASPNET never
Guest 4/27/2009 8:34:15 PM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP Deskjet 9800 Series on USB001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) NVIDIA GeForce 7600 GT [Display adapter]
Gateway 18.6 [Monitor] (18.6"vis, November 1996)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Realtek AC’97 Audio
Communications Other Devices

1394 Net Adapter
Linksys Wireless-G USB Network Adapter #4
Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:BF:74:D6:47
NVIDIA nForce Networking Controller
primary IP Address: 192.168.0.1 / 24
Physical Address: 12:FB:1A:F4:C0:7B

Networking Dns Servers: 167.206.245.129
167.206.245.130
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID Non-User Input Data Filter (2x)
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (3x)
Built-in Infrared Device
HID Keyboard Device
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
NVIDIA Network Bus Enumerator
USB Composite Device
USB Mass Storage Device (2x)
USB Root Hub (2x)
pcouffin device for 32 bits systems
Virus Protection [Back to Top]
No details available[/QUOTE]

Hello :slight_smile:

Since it’s a regular sized IDE drive, any IDE drive should replace it fine.

Obviously if your PC has any faceplates or doors in the casing covering the front of the drive, you’ll need to sort that out so you can fit the drive in, but the bay itself is regular sized. Any chance of a pic of the front of your PC just to rule in or out if that might be a problem?

So, as long as you pick IDE (I see you have an SATA Seagate HDD in there, but I personally would choose the same type of drive as you’re replacing). It’s just a case of what brand you prefer.

thanks for your reply. Actually the faceplate covering the drive broke off a while ago.:o So it’s not a problem.
thanks again
Babu