[qanda]This thread is about the Optiarc AD-7630A. Click here to see full specs[/qanda]Hi. I have some problems with my DVD-RW drive on my laptop and would like to ask for your expertise.
The DVD-RW drive is a Optiarc DVD RW AD-7530A on a HP laptop (on a Windows XP OS). I have been using it to play dvd for movies and for data without problems for 2 years. I use Nero to burn any dvd. It had been no problem at all.
Problems started after I failed to burn a data dvd with Nero. It was stuck with final lead-out process for over an hour so I aborted the burning process. After that I rebooted the computer and things started to go wrong.
The drive now cannot detect any disc (both CDs and DVDs, new blank ones and with data). When I put a disc into the tray, it will go in, and I can hear the clicking sounds as if it is reading a disk. After three attempts, it would stop, and does not detect anything. So every time I put a disk in, whether it has data on it or with movie, when I click into the disk drive, E Drive, from My Computer, it will still say "Please insert a disk into E: drive"
I tried to uninstall/install the hardware, but even Windows finds it as a new hardware, it is still not picking up any discs. I tried to remove the upper and lower filters from running regedit and it didn't work either. In the Device Manager, the property of the DVD drive is still showing "This device is working properly" and I do not find any new drivers to update.
Do you know how can I solve this? I would not hesitate to reinstall the OS if it is required (kinda desperated here), but the problem is, it doesn't even detect a Windows XP installation disc. I'm out of ideas here. Can you help me please?
Thank you very much!