Dvd drive clicks

vbimport

#1

OK guys (& gals) I’ve got a bit of a problem. I recently reformated and everything was working fine for like a month. Yesterday, I tried to install MS Office onto my laptop & it wouldnt let me. The DVD I have it on was being picked up as a blank CD rather than a DVD with data on it. I tried using the CD version & it started up the install process OK (asking where I wanted to install, etc) but when it came time to actually start the install, the drive started clicking & it couldnt install (I got tired of listening to the clicks & terminated it cause it was just sitting there not doing anything).

I have had similar problems with trying to access data off of other CDs. Windows will detect the CD & the pop up comes up saying “There are verious kinds of data on this CD…” when I open it up in Explorer, it shows me what’s on the CD fine, but when I try to copy off the CD, it starts to click again & wont copy (claiming it cant read from the source).

Both the Office CD & DVD should be good - I used them both on another PC a few days prior & they’ve been in their nice binder so they didnt get scratched or anything since.

The drive does, however work with DVD Shrink & DVD Decrypt. I’ve got a copy of Alien3 playing in my stand alone that I ripped and burnt after the whole issue started & it seems to be doing well.

Any suggestions on how to fix it? Or is the drive fracked & will need replacing?

Device manager is picking it up alright (_NEC DVD±RW ND-6650A) and to the best of my knowledge there have been no changes to the system since.


#2

Drive or media could require cleaning or in the worst case, the media will give you CRC errors.

Then try with another drive, if possible.


#3

The media is good - I’m using one of the DVDs in another computer right now (transfering the data to my USB key drive so I can at least install Office). And I’ve tried numerous CDs - none of them will work - they all just click. So I’m assuming its the drive. I will see about getting a cleaner for it this weekend, but I doubt that’ll help. Think I might just have to call up Dell & have them send me a replacement. Hopefully they’ll just send me the drive rather than requiring me to send my laptop to them as I dont think I could live for 2+ weeks while they fix it…


#4

thanks for your help chef! I got a dvd cleaner & ran it… everything is A-OK now! And a $10 dollar cleaner is a lot better than a $100 new drive :smiley: