Hello. I bought this product ( HP DVD1170e External 22X Multiformat DVD Writer ) about three weeks ago, and it seems fine when reading CDs and DVDs.
I recently tried to see if I could burn DVD Movie files, but every time I go select a burner, I see that it has changed from the DVD-RAM Drive to a CD-Drive, and it tells me to make sure I have the right disc type. I check in My Computer and every time I eject the disc, it turns back to a DVD-RAM Drive. I’m inserting a Memorex DVD-R 16x 4.7 GB 120min blank disc in when this happens.
I use WinAVI to convert my files to the correct DVD format and I try to use WinAVI as well to burn them onto the disc, but it tells me to check if I have the right disc type. Nero Essentials 8 also came with the HP DVD1170e, so I tried using that (Nero StartSmart Essentials), but when I select the drive, it grays out the Burn option.
I’ve searched for problems like these and I’ve found a few topics, but any solutions posted in them doesn’t seem to fix my problem or I’m doing it completely wrong. Could someone possibly help me or direct me towards another place with easy instructions?
I’m not sure how to put up more information about my drives or computer (noob), so I’m sorry if there’s information lacking from this. x.x