DVD Drive can't read any dvd but can read all cd just fine

[qanda]This thread is about the Sony AW-G170A / DRU-170C. Click here to see full specs[/qanda]System Specs:
> Sony AW-G170A/DRU-170C (just about 2 years old)
> AMD Sempron 1.4Ghz
>512mb RAM
> MS Windows XP Pro SP3
>Software used for burning: BurnAware Free Edition 1.2.9

Hey all, :slight_smile:

My system has stopped recognising dvds all of a sudden.

Cds of all sorts are however working perfectly.

Even dvd-r containing video files (in a variety of formats) that were burned previously in the same system fail to get read (they used to get read quite well once).

When inserted, Windows recognises dvds as blank cds that need to be burned.:rolleyes:

However, interestingly, only Writex dvd-r are still operating healthily. (I tried media from Sony, Moser baer and Frontech - thats about all the popular brands available here - but couldn’t get them to work):cool:

after the problem started:

Dvd-r gets burned normally … the system lets the newly burned dvd-r display all its contents smoothly … all is well …

Then I do a system restart after taking out the dvd … same burned dvd is inserted again … system recognises it as a blank cd … :a

Same thing happens with all media except Writex which happens to work fine even after a restart.]

Taking out the drive to test it in another system is not possible by the way.:frowning:

I was wondering whether this is a hardware or software problem or if its time for me to buy a new drive. :sad:

Can anyone please guide me the right way?
It’d be such a huge help.


i am facing a similar problem, my system also does not recognise any dvds although it recognises all kinds of cd’s,
My disc info is:

Drive Information

Drive : TSSTcorp CDW/DVD SH-M522C
Type : Combo Drive
Firmware Version : TS08
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific :
Drive Letter : H:
Location : 5:0
Mechanism : Tray
Read Speed : 52 X
Write Speed : 52 , 48 , 40 , 32 , 24 , 16 , 10 , 8 , 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : Yes
SolidBurn : No
Labelflash : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 2
Changes User : 4
Changes Vendor : 4