Dvd combo cannot view files

i have a compaq presario v3000 notebook and my dvd combo according to xp’s device manager is Philipps.

heres my problem:

Just recently i cannot able to view :sad: any cdr inserted into my dvd combo. what is funny is i am able to view and play dvds. i reinstalled and uninstall the drivers and no luck. I was not able to find a firmware update for this.

what could be the problem? guys I really need your help. i have mp3s on cdrs. thanks in advance

Hi and Welcome!

seems as if the CD part of your drive is dead. Is there any warranty you can claim?
You might try cleaning the lens, maybe that helps.

P.S.: This is no software issue

thanks for the reply. i brought it to the nearest service provider so that i can claim the warranty.