I have come here in search of some information and advice.
I have a neighbor who is an older gentleman that is quite up to date with technology for his age, and he always asks me computer questions. Usually I can help him out as his problems are pretty basic.
This time he has me stumped. He told me he was tired of his grandchildren scratching their DVD's, and that he wanted to make backups of them and that he had bought an application named DVD Cloner V. It makes a local copy of the DVD just fine, but when he tries to burn it to a dual layer media, he gets the error "media does not have enough space" or something to that affect.
He is using an HP Pavilion Entertainment PC Laptop model dv2500 running Windows Vista Home Premium. The installed optical drive is labeled with DVD+R DL, DVD Multi Recorder and light scribe symbols. The media he is using is Memorex DVD +R DL
This morning we spoke for a bit and he told me that after messing around with it last night, he now gets an error message "burning failed, please make sure the DVD R/RW is compatible.
I searched the forum for "DVD Cloner V" and it sounds like the application is just a piece of junk. If that's the case, I'm guessing the only fix will be to tell him to buy a different application.
Any hints, tips or suggestions are appreciated.