Hi guys - great site but I better ask something before I spend all day looking about.
I thought there must be someone out there who has had this problem before, so I thought I’d try you guys before I take the drive apart & stuff it up altogether.
I think I’ve searched everything but think it might be a combination of issues.
Firstly, its a sony drx710UL (external dual layer - 2 years old? vertically mounted - does that matter?) - hardly had any use, 10-20 disks burnt at most. I packed it away when our old pc died and also as we had 2 bubs trying to become programmers and playing with it.
It worked up until recently with our new(er) pc, but now the pc will recognise the drive, but the drive won’t recognise anything. It will open & close, but no matter what you put into it, it says “Please insert a disk into drive F:.”.
My wife thinks that our 2yr old may have opened it while she was burning some photos on to a CD - is this enough to fry the drive?
I was thinking along the lines of laser cleaning, spindle cleaning or firmware update - but without much idea its a bit of a scattergun approach.
Anyway, any ideas appreciated.