DVD Burner won't read burnt or blank DVDs

vbimport

#1

Hey,

I’ve been stuck for so long on this problem and I’ve asked in other forums. Their solution was to buy a new DVD burner but I don’t want to because I just got this DVD burner with my new ACER less than a year ago.

I am running in Windows XP with AMD X2 4000+ and 3gb RAM.
The DVD drive is ATAPI DVD W DH16W1P, supposedly an OEM Lite-On.

Anyways, I was able to burn DVDs about 2 months ago until one day, it stopped working. I was able to read DVDs for a few days after that and then the “DVD-ROM” part of the drive stopped working. Every time I pop in a blank or burnt CD and open it in ‘My Computer’, the screen freezes while the loading light on the drive doesn’t ever stop flashing.

It can currently read CDs (burnt and blank), burn CDs, and read “official” movie DVDs like the movies from Blockbuster. I haven’t tried reading “official” data DVDs as I do not have any.

So far, I have tried removing the upper and lower filters, reinstalling Nero 7, upgrading to Nero 8, opening the drive (ie. removing the drive cover and exposing the circuitry) and blowing out dust, using a CD lens cleaner, and using the drive in Windows Vista (I have dual boot configuration). I have also tried cross-flashing it to Lite-On’s new firmware but it didn’t seem to flash properly or at all.

I know I voided the warranty by opening up the drive but I wasn’t going to send it in to the manufacturer anyways.

Any way to fix this or any ideas on what is wrong mechanically so I know what to clean / fix when I open it again?

You help is greatly appreciated.


#2

@ jqoolio,

Welcome to the Forum.

The fact that your DVD Burner can successfully Recognize and Read “Official” Commercially Manufacture BlockBuster Retail DVDs demonstrates that in fact your “DVD” function of your DVD Burner is functioning correctly.

The fact that your DVD Burner can successfully Recognize and Read “Official” Commercially Manufacture BlockBuster Retail DVDs but is unable to Recognize and Read the Blank and/or Burned DVD Media you are attempting to use indicates your problem lies somewhere with the Blank and/or Burned DVD Media you are attempting to use.

Provide the Media MID (Manufacture ID and Media Code) [Example: TYG02, MKM001] of the Blank or Burned Media you are attempting to use. To obtain the Media MID (Manufacture ID and Media Code) [Example: TYG02, MKM001] of the Blank or Burned Media use a software utility program similar to DVDInfo (http://www.dvdinfopro.com/) or DVD Identifier (http://dvd.identifier.cdfreaks.com/).

To consistently obtain quality error free results only use known proven quality error free Media such as Taiyo Yuden or Verbatim Media.

Also it is prudent to always ensure that your DVD Burner has the newest most current up to date Firmware available installed.

Regards,
bjkg


#3

I’ve been using GQ DVD-R media from Fry’s. It’s worked all the way up until now. I also tried using a friend’s blank DVD but I don’t know what brand it was. I’m well aware of the different qualities of the media but I don’t think that is the problem. To rule it out though, I am running DVD Identifier as we speak.

I’m surprised it was able to read the disc.

Disc & Book Type: [DVD-R] - [DVD-R]
Manufacturer Name: [Sony Recording Media Co.]
Manufacturer ID: [SONY16D1]
Blank Disc Capacity:[2,298,496 Sectors = 4.71 GB (4.38 GiB)]

Sorry, I’m not sure about the media code. This is what I found from DVDInfoPro:

00000000 00 6C 00 00 01 40 C1 FD 9E D8 52 00 02 84 0E 10 .l…@…R…
00000010 87 88 80 00 03 53 4F 4E 59 31 36 00 04 44 31 00 …SONY16…D1.
00000020 00 00 00 00 05 88 80 00 00 00 01 00 06 09 0B 12 …

As for the firmware, I tried cross-flashing it but it apparently did not do it properly. If someone can find me the proper thread, I will try again but my efforts have led to only 2 threads that I’ve been to before.

Thanks for your help!


#4

I found the media:

http://www.videohelp.com/dvdmedia/gq-great-quality-dvd-r-sony16d1-16/4282

The first person who commented had the same problem I did with the “Power Calibration Error” in Nero in Windows XP. They were also using a Lite-On burner. What strikes me as odd is that he said his first 6 DVDs from the first cakebox and first 5 DVDs from the second cakebox (after exchanging the first batch) didn’t work. I’ve been using this media from one 100 DVD cakebox for a while and it suddenly stopped working.

(In Nero in Windows Vista, the problem is “Session Fixation Error” or something like that. I’m currently using Windows Vista because my WinXP is problematic.)

EDIT: If the problem is the media when it comes to burning, how come I can’t read old discs that I burned on the same media? It would read before…


#5

@ jqoolio,

ALL The Symptoms you reporting are the classic text book Symptoms of the use of poor quality Media. It doesn’t take much of a Forum research to realize your problem is cased by the use of poor quality problematic Media.

Strongly suggest to throw your El-Crapo Fry’s CG DVD-R Media in the trash can. As previously suggested to consistently obtain quality error free results only use known proven quality error free Media such as Taiyo Yuden or Verbatim Media. Both top of the line known proven high quality error free Media such as Taiyo Yuden or Verbatim Media can be obtained from Rima.Com (http://rima.com). Strongly recommend the known proven top of the line Taiyo Yuden Media from Rima.Com (http://rima.com).

If you seriously doubt your problem is caused by the use of your El-Crapo Fry’s CG DVD-R Media suggested using one of the diagnostic utility software programs similar to Nero CD DVD Speed (http://www.cdspeed2000.com/files/NeroCDSpeed_47715.zip) and perform a Disc Quality Scan of your defectively performing Fry’s CG DVD-R Media. The Nero CD DVD Speed User Guide (http://club.cdfreaks.com/f96/cd-dvd-speed-user-guide-192563) details how to use the Nero CD DVD Speed utility program to perform a Disc Quality Scan of defectively performing Fry’s CG DVD-R Media.

Regards,
bjkg


#6

Thanks for your help, bjkg.

But I’m still wondering why it won’t read the burned media? My CD-RW/DVD-ROM combo drive reads everything perfectly.


#7

I tried using Nero CD-DVD Speed on the burned media but it didn’t work. The drive wouldn’t recognize any sort of burnt or blank DVDs and would cause CD-DVD Speed to freeze.