Dvd burner wont burn dvds but can do everything else

Can someone please help me?
I have 2 DVD burners, one is a Samsung TSST ts-h552u and the other is a Benq dw1640. both of my burners will erase rw dvds, burn cds, read dvds and cds but recently they wont burn dvds properly, they’ll start to burn but about 10% into it my computer will go to a blue error screen. They always burn the exact amount before it stuffs up. I’ve used tdk and sony dvds in both drives with exactly the same results every time, ive uninstalled the hardware and changed them around from slave to master. i’ve also used different durning software,(nero, dvddecrypter, copytodvd) all of my firmware and software is up to date.

If you are using Windows 2000 or XP as “Operating System” then your Windows burning function is in conflect with your other burning softwares, try to disable the burning function of the operating system, that may resolve your problem.

how do i do that?

In Windows open My Computer right click on your drive (writer) and then click on prperty you should the following window then just unchecked the recording funtion.

the boxes are unchecked on both of the drives anyway.
Should I check them and see if that works?

You can try it won’t hurt.

If you got InCD, Sonic DLA or Roxio Directcd (or whatever it’s called now) installed, uninstall it.


I’ve tried all of the things posted so far, but it’s still stuffing up, the only improvement was that my computer didn’t crash last time, i just got an error message in nero.

What are your power supply specs.

What is the exact info you get when the BSOD appears?

Apologies for the late reply. I’m not sure how to check my power specs.
This is the exact BSOD message:

A problem has been detected and Windows has been shut down to prevent damage to your computer.


If this is the first time you’ve seen this error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x0000009C (0x00000000, 0x80540770, 0xA2000000, 0x84010400)

Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance.

did you try putting each drive on separate controllers, some people have had issues with them on the same ide channel

Oooo, that’s a nasty one and indicative of something fundamentally wrong in the heart of your computer. Could be a) bad voltage from the PS/single molex; b) system too overclocked; c) bad memory stick; d) other malfunctioning hardware.

Some help here:


but it’s probably going to be quite the task tracking it down exactly. Start with memtest and try another PS if you’ve got one. Also check the sensor temperatures … and good luck!