I purchased a BENQ DW1620 last weekend and everything was fine until today. I was gong to burn a double layer disk (Verbatim +R) but my software (UIlead Video Studio 8) did not seem to recognize it. I then used Windows explorer and the drive was shown as a CD and not a DVD. Upon removing the disc it changed to DVD-RW.
After several ‘experiments’ I realized the drive will only be shown to be a DVD-RW if there is a prevuously burned DVD or nothing in the drive. If a disc that is not a burned DVD is put in, it shows ‘CD Drive ( D: )’. I have firmware version B7T9 flashed and I believe that is the latest version.
I like the drive so far and hope this is something someone else has seen. Thanks in advance for your help and if you can’t help thanks for looking at the post.