Dvd burner does not recognize commercial dvd

Does anyone have any idea why my dvd burner will no longer recognize that a dvd has been inserted. It works fine on audio cd’s and for installing software, but does not recognize a dvd. I have tried everything I can think of :sad:

Welcome to the forum :slight_smile:

Usually when a drive recognize one type of media but not another (es CD but not DVD) the problem is a broken laser pickup.

Have you tryied with a burned DVD? Do your drive read only CD and not any type of DVD?

Thank you for the input. I tried to burn a dvd using video files on my computer but all that I could get was the program telling me that there was no media in the drive. I believe you may be right, and the dvd portion is no longer usable. :frowning: