Welcome to the forum. :flower:
Try updating the firmware:
The drive is really kind of old and outdated. There is an equivalent drive known as the BenQ DW1600. The good news is that if you wanted to, you could do what is called a "cross-flash, and convert your drive into a BenQ DW1620, which is a much more capable drive. You'll have to do some reading and research to understand how to do that, and the danger is, you could destroy your drive. I wouldn't be in any rush for that though, just try the regular firmware update for now.