I have purchased a DRW1004 dual writer today. The drive will only read and record cdâ€™s, it doesnâ€™t even recognize recorded or blank DVDâ€™s. So far I have wasted 4 hours in front of the computer, browsing through the cdfreaks.com website and at this moment I begin to think it has been a big mistake to buy this product. :a
I have upgraded to firmware 0043, but nothing has been solved.
Actually, the shop were I bought this is over 100 kms from my home, so Iâ€™d really want to see this issue solved rather than having to drive back to the shop.
Some other â€˜minorâ€™ issues: neither the box not the online manual come with any BTC website address. I had to get it via Google-Cdfreaks.com. Weird.
The RiDATA DVD+RW disk that came in the driverâ€™s box has some serious scratches on it, so I doubt itâ€™ll be usable at all even if the driver comes to life, which, after browsing the forum, I really doubt.
I do hope to have a solution that does not involve driving over 200 kms, thanks to anyone that can help me for your support.
Just a last thought: how should someone that has no access to the Internet deal with this kind of problems?