I believe I posted this in the wrong area yesterday, and would like to place it here. Apologies for the duplication.
Well, I'm running a Gateway 7422GX laptop and the drive in question is HL-DT-ST DVD-RW GCA 408ON (taken from Device Manager) which I assume is a typical laptop install. Has worked flawlessly for a year. Now, it won't read a DVD. PowerDVD says "disc empty". DVD Decrypter won't show any files, and DVD Shrink says "device not ready". I CAN read a CD, and CD-ROM.
I did one thing different today, and I have a feeling it may be related. I usually use DVD Decrypter first, then burn using CloneDVD. Today I used DVD Shrink (instead of DVD Decrypter) and then Clone DVD to burn. That ended with an error and a coaster. Since then, I can't read ANY DVDs, through any program. Really in need of help, as most of what I burn constitutes my family's TV viewing. I DON'T want to go back to network TV!
Again, In the past, I've learned a lot from the folks here, just by reading. But this time I need to post. Is there salvation here???