Drive problem?

vbimport

#1

Hi, wondering if anyone can help as i am not very good when things go wrong!!

I have been using dvd fab platinum successfully for a while and i don’t know if it is just coincidence but after updating to dvd plat 4 my drive will not pick up the dvds.
It does however pick up music cds and play them.

Any suggestions what problem is?
Any advice gratefully received!


#2

[QUOTE=shaz4473;2007557]Hi, wondering if anyone can help as i am not very good when things go wrong!!

I have been using dvd fab platinum successfully for a while and i don’t know if it is just coincidence but after updating to dvd plat 4 my drive will not pick up the dvds.
It does however pick up music cds and play them.

Any suggestions what problem is?
Any advice gratefully received![/QUOTE]

Have you tryed uninstalling the drive in Device Manager and re-starting the computer Windows will re-install the drive