Drive not recognised by DVD Shrink and Nero 6 (LaCie 16x DVD±RW DL External)

[qanda]This thread is about the LaCie 16x DVD±RW DL External. Click here to see full specs[/qanda]Recovering from WinBlueSoft infection, Dvd Shrink and Nero 6 does not recognise DVD dives.
How to fix please.

You may still be infected.
See if any of these methods help.