I am working on a friend's Gateway -- apparent model #ATXSTF OXN Series 1100.
It has a CD R/RW (IDE-CD R/RW 8x4x32) and a DVD player (JLMS XJ-HD166S). The CD R/RW is cabled as the secondary master, the DVD player as the secondary slave. The device jumpers are set that way, and they are set correctly in the BIOS. Device Properties displays both devices and says they're working properly.
The DVD player (secondary slave) does work just fine, but I can't get the CD R/RW (secondary master) to read any CDs at all. When I pop in a CD, the device clearly accesses it--orange/red light blinks, then stays steady, then goes out--but nothing happens. Trying to read the drive from Windows Explorer prompts an "insert disc into drive" message. CD Creator says "drive is not ready."
Any thoughts? --diane