i have a sony crx810e and win xp home. i recently installed easy cd creator 5 platinum and soon after the computer won't recognize the cd drive. i troed uninstalling the drive and reinstalling it but no use. it says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" in the drvice manager. i'm assuming the best way to fix it is to get the drive from an outside source and reinstall it but i can't find the drive. so what should i do?
did you have easy cd creator 4 installed previously? lotta issues with things like that on xp
or was your version of easy cd creator 5 less than 5.3 (xp really didn't work well with the 5.0 version)
Try downloading this fix here. Good Luck!