Drive does not recognise blank cd's

i have a btc burner and the drive will not read or recognise a blank cd when inserted although it does recognise blank dvd’s. I have done driver update but this has not solved my problem can anyone help me?

i have never burned a cd on it but just slipped in a blank cd-r to see what it would
do and it recognized it fine for me. i have 1116IM running A190 fw.
phil

sounds like a defective drive, BTC drives sometimes have such problems. I would bring it back to the store.