I first downloaded Clone dvd from Elby. I used the trial period. Then found out that I could get both any dvd and clone from sly. Now that I have purchased both from sly, I can't get Clone to recognize that I have purchased it. It refers back to xxx amt of days left in my trial period (for elby). I have deleted and re-downloaded, but still no luck. I do not understand what I am doing wrong. I would really appreciated some simplified help! Thanks!!!