To further follow up on my "Pout", I spent an hour yesterday with just about everybody at Verbatim that would answer the phone about the bullshit that rebates.hq is putting Verbatim buyers (customers ?) through, and received mostly "nope, not my job, the person I think you need to talk to is not in, if that is the correct person, how about sending an email to firstname.lastname@example.org (which was done 2 weeks ago) and if the person that receives your email is not the correct one, they will see that it gets to the right person.
Also wasted some more time calling supermediastore.com to see if they have any interest in helping me out. On hold for 15 minutes only to speak with a (and I love this title-"customer service representative") that said my bone should be picked at rebateshq.com.
End result, nobody at either place really gives a damn about customer service, nor do they have any clue as to why an email sent to the link posted on both supermedia or Verbatim's website never (I guess maybe never is too strong a word, how about 16 days ?) receives a reply !
More as this story matures, if indeed it ever does.
Many thanks to whomever supplied that link to the FTC, that form can be used for abuses of all sorts, to include the do-not-call registry, spam, and more.
Maybe we can heat things up at rebateshq.com just a bit ?