I know folks have heard this all before, but it needs to be repeated until Meritline feels a little pain. No doubt I let my greedy desire to score a good deal get the better of me. I saw the warnings from others, but DANG! if I didn’t place an order anyway.
Verbatim paid their $9.00 rebate very quickly…within six weeks. Meritline has passed sixteen weeks and won’t respond to email or voicemail…and I’ve tried every email account and customer service phone number I can find. I’ve been tactful and polite, but that doesn’t seem to matter.
I left a review over at ResellerRatings.com about the transaction. You ought to go over there and read the reviews. There is a very strange and very obvious pattern of “Very Satisfied” and “Somewhat Satisfied” reviews immediately after any “Dissatisfied” input. It’s uncanny! You don’t suppose they pad their ranking do you?
Anyway, I get the DORK award for thinking I’d ever get my little $4.00 rebate from Meritline. That must be a very profitable business model for them. I wonder what percentage of their internal rebate offers ever get paid out…without a fight. I don’t think I’ll be going back to Meritline for anything.