Doesn\'t work (Sony DRU-840A)

[qanda]This thread is about the Sony DRU-840A. Click here to see full specs[/qanda]I installed this dvd burner and it came with nero software,but i cant get it to work. I record movies and videos on my dvd recorder and cant get them onto my harddrive so i can copy them onto dvd-r blank disc. I get a nero message saying my trial has expired and need to upgrade to a nero driver? I dont understand,i am new at this and hope someone will help. I am using a compaq presario sr1503wm, and have aol dial up service. I can do music cd’s, but cant copy dvd’s. Please help,thanks john a.

Did you have a trial version of Nero on your pc, prior to trying to install this new version of nero? Have you tried using a clean tool to remove all bits of nero from your pc, prior to trying the new (clean) install.