Does not load/recognize dvd at all

Hi Guys

I’m having problems converting most DVD’s to any format. The software loads the dvd but then does not allow me to copy it. I can see the dvd in the screen menu but no title’s come up. This did not happen during the trial 5 minute copy so I’m not sure what setting is incorrect. (of 10 DVD’s ive only managed to convert 3)

Could you please tell me which program are you using? You should use ImTOO DVD Ripper in the series to convert DVD to other formats.