My wife recently purchased a Sony Vaio laptop (her third – she likes the style). We can’t get it to burn DVDs, although CDs burn fine. She called Sony support and they told her this is a known issue with Nero. Sony support says that Nero will work fine for a period of time but then out of the blue corrupt the registry and DVDs can no longer be burned.
Has anyone ever heard of such a thing? Is it even possible? I think it’s a hardware problem and the tech just wanted to get her off the phone.
BTW – we’ve also tried the other DVD-burning software that comes with the computer and nothing will burn a DVD.
I can take the media to my computer and Nero reports that the media is fine.
Tom (and wife Vicky)