Does anyone have a good WH10LS30 drive?

Seems like I’m going to have to return this drive. I’m trying to back up a Blu-Ray movie and the extraction speed is at 1.20x! when this drive is rated at 10x read. Dual layer doesn’t even burn as advertised. Firmware is at 1.00-06 and their website doesn’t have a single update. The only thing I haven’t done is try to write a Blu-Ray movie at 10x.

Is 1.2x the avarage read speed?
10x is the maximum speed, and only for Single Layer Data BD-Roms (8x for Double Layer). If its a Movie BD-Rom, the maximum read speed is 4,8x, so it should start at about 2x.