I have a pretty crazy issue that someone may be able to help with.
We have 100 of the above Samsung DVD Burners installed in a new project we are working on. The main role of these systems is to read Audio CD’s and store the audio on the machines for use.
The problem we are having is that when trying to read the audio, the drive is crashing out.
In the windows Event Viewer we get
Event ID: 9
The device, \Device\Ide\IdePort0, did not respond within the timeout period.
For more information, see Help and Support Center at… blah blah
The software crashes and we are unable to read. Before we attempt to read the audio, in the Primary IDE Channel Properties, Transfer Mode is set to “DMA If Available”. After it has crashed out, we get “PIO Only”.
If we replace the SH-W162 with any other drive, the error disappears.
The setup is as follows:
Intel D945GNTLKR Board
Samsung DVDRW SH-W162 (tried updating firmware to TS10)
Seagate 200Gb Barracuda Drive
1Gb Intel Certified RAM
Anyone with any ideas at all? All help is greatly appreciated.