I have a Sony VAIO PCG-K315Z running Windows XP with a Pioneer DVR-K14L.
The laptop’s specs says it has a Double Layer DVDÂ±RW Drive and the Pioneer specs also say it’s DL - however I can’t get any software to recognise either a blank DVD+R or a DVD-R Double Layer disk.
I tried the Nero InfoTool which came up with errors and couldn’t continue with either a DL or DVD-R disk in the drive.
Also installed some new DVD burning software and to see if this would reconise the disks but didn’t.
All CDs and normal DVDs burn fine - just dual/double layer are not recognised.
I’m guessing it’s a hardware fault - either the drive is faulty or for some reason it isn’t DL.
Can anyone shed any light on this please?