Thanks to Oldtime Recording Engineer
how silly of me not to know that use of "caps" means one is yelling. "caps" helps me to see more clearly. so two
silly things are cleared up. for those offended, sorry that i yelled, it was not intentional.
er, that's "disk recovery software" since the disks are two western digital external drives of 500gb and 1tb.
a virus wiped out the system hd which resulted in a successful clean reinstall.
yet, the external drives contain video/still images and music files that we want to recover.looking for direction, insight, suggestions, etc. thks