i’m really hoping someone can help me out. I’m trying to figure out why the audio on my girlfriends laptop keeps skipping when she attempts to listen to music or watch a DVD. I believe it is a drive/hardware problem because it only seems to happen when the media is being played from a disc. Also I don’t think it is the speakers, because no matter what the volume is at set to it always seems to skip/echo.
i have done some searching and i have found some suggestions:
-try cleaning it
-uninstall the drive and then search for new hardware (Can i do this safely? I’m afraid i will do it and she won’t have the disk to reinstall the driver) the drive is a HL-DT-ST DVDRAM GSA 4082N
-Also there was something mentioned about disabling an IDE or IDA (no clue what that is)
-Could it possibly be some kind of overlapping sound issue? (two components trying to do the same thing)? - i made that one up, it is my uneducated guess
-it doesn’t seem to be a memory issue. The CPU usage meter is never going above 40% when the problem is occurring.
Any suggestions or assistance would be greatly appericated. She is a university student so i would love to get this repaired over the break before she needs her laptop back.
Her Laptop is a LG X note P1. 1.83 GHz, 1 GB of ram, T5600 @ 1.83 GHz
Thank you so much for your time and assistance