[QUOTE=Isa40;2713741]I get nothing when I right click. When I left click, I only get Restore, Move, Minimize, Close, Config, Export log file, Export bup files, Check new version, import Key file, About Ideal.
I tried Export log file, but it only shows me where to save it, not where to send it… and I don’t even know if it has what is needed. Do I need to export the file after I have problems but before I click abort or when?
Sorry, I’m not really familiar with Ideal.[/QUOTE]
We are the support team of Ideal DVD Software. Please just export the log file which recorded all the running log you did, save the output file to your hard drive, then attach this file in the email and send it to our support email: email@example.com . We will reply to you in 24 hours.