Dell Inspiron 1721

All of the sudden I get the dreaded blue stop page and cannot get past it no matter what I select with f8. Help. I am not computer fluent

Can you get into the bios?

Try using F12 at boot up to get into the Dell Diagnostics.

Running diagnostics now. I may have a virus that my Macfee didn’t get

[QUOTE=Elyles;2674673]All of the sudden I get the dreaded blue stop page and cannot get past it no matter what I select with f8. Help. I am not computer fluent[/QUOTE]

How updated is your BIOS? Also what Service Tag is your unit so we have a idea what your system setup is. It sounds like a bad HDD if you can’t get past the BSOD at bootup. Are you sure a component isn’t failing on you? But first check if your BIOS is up to date and make sure your HDD is working. Has this problem happened before?

How do I check BIOS and this has never happened before. What is th service tag?

2.5.1541.34. Bios version. A07

Did the diagnostic tests show anything?

[QUOTE=Kerry56;2674689]Did the diagnostic tests show anything?[/QUOTE]

The tests showed nothing.

West Texas huh? My dad and grandfather were from Wichita Falls area. I lived around Houston for about 30 years then moved to the mountains of Wyoming and am now in the mountains of Spain.

I think I will take it to a shop tomorrow and see if any of these Spaniards know anything