This computer has a strange problem that even the “experts” are baffled by at Staples. My mouse and keyboard work only on a certain USB port. If I switch or move either one then they will not work. I cannot download any driver to the system for it will not recognize it. Any hardware installation will not find any driver to work with it.
My printer died so I bought a new one and the driver will load but will stop because the computer does not recognize the “new” installation.