This post is for a friend so I do not have info on the CD RW and DVD. If needed I will get the information. What happened is the person opened the Sonic software to make a music disk and she got some sort of error message. When she OK,d the error message the program closed, her desktop icon disappeared and the two CD Roms were unreadable. It seems that whatever happened to the Sonic software caused her cd roms to become unreadable.
I will be checking the computer out this Saturday and just wanted any ideas on what to look for, or if this has happened before how to cure the problem, etc.
Thanks in advance for any help in this matter.